“We got a call at our business from Duquesne Light threatening to shut off our electric, and they told us it was a $1,500 fee that needed paid through money order,” shared a Merchant Street business partner.
“Apparently they had all our account information. We called actual Duquesne lLght and found out it was a fraud.”
Ambridge Connection contacted Duquesne Light.
Company spokeswoman Ashlee Yingling said, “we’ve received customer reports about scam calls stating that if a payment is not made immediately their electric service will be terminated.”
“Unfortunately, these scams seems to run in a cycle and become active every so often. It’s important for customers to take the appropriate precautions to protect themselves from becoming a victim. “
‘Tis the season for scams. Here are some ways to avoid falling victim:
- Duquesne Light does not call customers on the day of a scheduled termination for non-payment.
- Duquesne Light does not perform shutoffs on weekends.
- Duquesne Light does not ask customers to purchase any type of pre-paid cards.
- If you are unsure that a call actually came from Duquesne Light, call them back at 1-888-393-7100 to verify.
- Customers suspecting that they may have been targeted by scam artists should contact Duquesne Light and their local police.
Find more iinformation on Duquese Light’swebsite https://www.duquesnelight.com/customer-service/service/avoid-scams